TERMS AND CONDITIONS

TERMS AND CONDITIONS

Attestation Hub receives applications from Applicants for Attestation of the documents and applicable fees for further processing. ATTESTATION HUB do hereby declare that they have no role whatsoever in the assessment of an Attested Document, which is the sole right of the concerned authorities.

Therefore, ATTESTATION HUB will not in any manner be liable or responsible for any contents of Attested Documents, once the documents have been delivered to the Applicants.

ATTESTATION HUB will take every precaution in handling original documents submitted by applicants. Due to unforeseen events and circumstances of Force Majeure, Force Majeure means any event or occurrence which is outside control of the Party concerned and which is not attributable to any act or failure to take preventive action by the Party concerned, but shall not include any industrial action occurring within ATTESTATION HUB or any sub-contractor of ATTESTATION HUB.

Where the Applicant avails of the Courier Return Service, the Applicant confirms and is aware that the courier delivery services have been operated by the third party and ATTESTATION HUB do not assure any responsibility or liability for any deficiency in service on part of the Courier Company in case documents are lost or damaged in transit.

Where the Applicant avails of the Courier Return Service, the Applicant confirms and is aware that the courier delivery services have been operated by the third party and ATTESTATION HUB do not assure any responsibility or liability for any deficiency in service on part of the Courier Company in case documents are lost or damaged in transit.

1. Scope of conditions:These conditions shall govern and apply to all services provided by ATTESTATION HUB Attestation Services mentioned in this bill. The applicant acknowledges that he/she has read these conditions and agrees to be bound by each of them. ATTESTATION HUB Attestation Services shall not be bounded by any separate agreement which is in writing signed by an officer of ATTESTATION HUB Attestation Services.
2. Damages: Every document during the attestation process is handled by various people. We will accept the responsibility for a damaged document, if upon the investigation the default is said to be committed. However, we are not responsible for the below mentioned damages. a. Lamination of certificate: it is not advisable to laminate certificates as attestation is done on the reverse of the document and could be a problem for attestation if you intend to travel abroad. All lamination will have to be removed for attestation while removing the lamination unavoidable damage may occur if the document is old. This is rare but if it does happen it would be because of unavoidable reasons arising due to the adhesive bond between the lamination and the document. ATTESTATION HUB Attestation Services would not be responsible for such damage. b. Stapling: stapling is a common practice in all embassies. ATTESTATION HUB Attestation Services will not be responsible for any stapling that may occur during the process of attestation. c. Damage occurred to the document due to the negligence of any other authority including Government authorities other than ATTESTATION HUB Attestation Services.
3. Lost Document:In the unlikely event if the document is lost, ATTESTATION HUB Attestation Services will bear the cost involved in obtaining the duplicate copies only, provided applicant gives us the supporting documents. In case applicant failed to produce any required supporting document(s), then ATTESTATION HUB shall not be responsible for the issuance of new certificate. ATTESTATION HUB Attestation Services shall not be responsible for any indirect loss arising from this situation and we shall not indemnify consequential damages of any nature.
4. Delayed Document:The processing time of attestation of document is completely dependent on government rules and regulations and time frames advised on the basis of collective experience. The rules and regulations and timeframes may change from time to time. Delays if any are inevitable and there will no reduction in the Service Charge/prices as ATTESTATION HUB Attestation Services is not responsible for the same. ATTESTATION HUB also cannot be held accountable for any loss arising because of delay in processing of the documents.
5. Large certificate: All major courier companies use and accept standard sized envelopes. In case your certificate is large, it will have to be folded to fit in the envelope.
6. Cancellation of Service and rejection by embassy: The applicant may cancel the requested service at any time. ATTESTATION HUB Attestation Services Service Charge/price, plus the charges for the attestation completed (if applicable) and the applicable taxes will be collected in such a scenario. Document which are rejected by the Embassy shall also attract the ATTESTATION HUB Attestation Services Service Charge/price and the applicable taxes.
7. Fakes: ATTESTATION HUB Attestation Services shall not be responsible for any fictitious/bogus/doctored document submitted by the applicant. Any rejection due to the same shall be the responsibility of the applicant. ATTESTATION HUB Attestation Services has the authority not to process the attestation of the documents if deemed doubtful. ATTESTATION HUB Attestation Services shall not return the documents and shall not refund any of the amount collected including taxes in case the attesting authority declares the document as fake.
8. ATTESTATION HUB does not provide pre-authentication of documents services to the applicant(s). Upon voluntary request of the applicant(s) and for applicant’s convenience, ATTESTATION HUB may get said services availed from separate service provider. In such event, ATTESTATION HUB disclaims all rights, liabilities in the event of facilitating pre-authentication services to the applicant(s).
9. In case ATTESTATION HUB is prevented, restricted or interfered with by reason of fire, or other casualty or accident, labour disputes, strikes and lockouts, war, hostility or terrorist action, acts of public enemy, civil commotion, sabotage, fire, flood, natural calamities, explosion, epidemic, quarantine restriction, any law or regulation of any Government, Act of God or any act or condition whatsoever beyond the reasonable control of ATTESTATION HUB.
10. Attestation Hub Services Ltd shall not make responsible for any document (s) lost / damage /delay by courier company.